Astounding voice recognition software
VeCommerce is the absolute leader among innovators in Natural Language Speech Recognition (NLSR), and has been since 1997. In the financial services area, VeConnect Open incorporates a known and trusted statistical language model. This voice recognition software model has been developed using caller data made up of over 60,000 phrases. The product has been fine tuned on actual caller input to allow VeConnect Open to interpret known caller-generated phrases, ask questions to clarify need and then transfer calls to more than thirty established call areas - insurance claims, personal loans, auto loans, and so on. When callers are faced with a multitude of options, they often become confused.